Do read the sections carefully to understand the conditions and cases under which returns will be accepted.
1 – RETURN / REFUND
We do not offer refunds or credits for orders that have processed by us as we are offering printing services. However orders which are not processed by us are eligible for full refund to the source account.
If you are placing an order on our website and your payment gets deducted but the payment is not received by us for any reason then the payment will be automatically refunded to the source account by the respective gateway within 7-10 working days.
If you have already placed an order successfully on printowala.com and you want the amount to be refunded to source account before order processing, then kindly drop us a mail on printowala@gmail.com. We will process the refund and inform your through return mail, it may take around 7-10 working days to get the payment credited to the source account.
2 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at printowala@gmail.com